Metrohm global websites
Helped redesign Metrohm’s global website system, including a user-tested instrument filter that gets people to the right product faster.
- Client
- Metrohm
- Country
- Switzerland
- Industry
- Lab instruments, B2B
- Year
- 2020–2021
- My role
- Supporting designer, about 70% UI and 30% UX
- Team
- Led by a Swiss lead UX designer
Problem
Metrohm sells a large catalog of instruments through its country sites around the world. Users struggled to find the right product.
- One site system for all of Metrohm’s country sites
- A large catalog that was hard to narrow down
Approach
Every decision traces back to evidence. Each step has an ID, and every insight and decision names the evidence it came from.
S001
Source
User tests
Testing the new instrument filter with users.
E001
Evidence
Assumptions and questions
What we expected, and what to ask. I helped define both.
From S001
E002
Evidence
Test results
Analyzed and interpreted together with the lead designer.
From S001
I001
Insight
Where the filter slowed people down
The findings that shaped the next version.
From E002
D001
Decision
Filter redesigned from the results
Fewer clicks and less time to the product.
From I001
Solution
I designed pages across the site system and the UI of a new instrument filter, working under a lead UX designer.
Instrument filter
- I designed the UI
- Helped define the assumptions and test questions
- Helped analyze and interpret the test results
- Designed the solutions based on them
Page templates
Pages across the global site system.
Outcome
Validated with users: fewer clicks and less time to reach the right product.